1000+ Patients Served & 5 Star Reviews | Only Care: Top Rated Home Health Care

Frequently asked questions

What services do you provide, and who will be caring for me?

We offer a comprehensive range of home health services including skilled nursing, physical therapy, occupational therapy, speech therapy, home health aide services, and medical social work. Your care team may include registered nurses, licensed therapists, certified home health aides, and social workers, depending on your specific needs. All of our caregivers are thoroughly screened with background checks, properly licensed and certified, and receive ongoing training to ensure you receive the highest quality care in your home.

Will my insurance cover these services?

Yes, we accept Medicare, Medicaid, and most private insurance plans. Many home health services are fully covered by Medicare when you meet eligibility requirements and have a physician's order. However, coverage varies by insurance plan and specific services needed. We'll work directly with your insurance company to verify benefits and explain any potential out-of-pocket costs, including copays or deductibles, before services begin.

How quickly can care start after I'm referred?

We understand that timely care is often critical. In most cases, we can begin services within 24-48 hours of receiving a physician's referral, and often the same day for urgent situations or hospital discharges. Our intake team works quickly to verify insurance, complete necessary assessments, and coordinate with your healthcare providers to ensure seamless care.

How do you coordinate with my doctor and keep my family informed?

We work closely with your physician to develop and follow your personalized plan of care. Our nurses and therapists regularly communicate with your doctor about your progress, any changes in condition, and treatment adjustments. We also provide regular updates to you and your family members about your care plan, progress toward goals, and any important developments. You'll always know what to expect and how your care is progressing.

Still have questions?

Speak with our friendly support team.